Arrow On Swanston Aparthotel Melbourne, Melbourne

The hotel is super close to the city center and everything you need is nearby. The rooms are quite small, but the service was outstanding despite some noise issues in the hallways. The location could have been better with a few disappointments, but it's still convenient for exploring.

I was pleasantly surprised by the cleanliness and comfort of the rooms, although there were some minor issues. The service was a bit hit-or-miss, with a mix of clueless staff and friendly individuals. The location was excellent, making it easy to explore the city, but there were some dining disappointments. Overall, a decent option with room for improvement.

The hotel had cleanliness issues and a strange room layout with no window but a glass wall to another bedroom which had an unpleasant smell upon entry. The room did not look like the photos on the website. The service was a mix of unprofessional behavior like trying to fix things with a screwdriver during inquiries but also included some friendliness and helpfulness, especially for guests on a budget. The location was disappointing considering its advertised luxury amenities. The dining options were subpar, offering only basic choices. However, the hotel was convenient for city access and offered good transportation services.

I had a pleasant stay at the hotel, with clean and comfortable rooms and very friendly service. The location was great, offering easy access to public transport and nearby attractions. However, the dining options were limited. The facilities were well-maintained and functional.

I was excited about the central location of the hotel, right at the front on Swanston Street at the tram stop. However, the rooms looked into the building next door and were well below my standard of what I thought I was paying for. The service was lacking, with difficulties in communication and unfriendliness. On the bright side, the location was brilliant and very useful.

The hotel served our need for a clean bed and shower, despite the uncomfortable sofa bed and proximity to a fence. Although the staff was generally helpful, there were instances of unprofessional behavior and misinformation. The location was convenient but noisy due to university students partying nearby. The dining experience fell short, with breakfast options lacking, but the overall value for money in Melbourne's CBD was decent.

My stay at the hotel was suitable for our short visit, thanks to its comfy rooms and great location. However, there were some room issues like missing basic items and one room without a window. The service was friendly and accommodating, and the location was very convenient for exploring the city. The dining experience was not as expected with limited breakfast options, but the homemade tofu was delicious. Overall, a decent stay with some room for improvement.

The hotel was cozy but lacked privacy and adequate room space. The staff were not very friendly, and there were issues with key cards. Despite these drawbacks, the location was convenient for city activities.

The hotel location is really good, close to the city, market, and public transport. The rooms could do with a good clean, but the bedding was clean. The service was easy-going and friendly, although lacking basic knowledge in some areas. The dining options were a bit disappointing, with limited breakfast choices. The location is very convenient with a tram station just across the road.

This hotel is a complete mess. The rooms were filthy and had a horrible smell. However, the location is great, just right at the front on Swanston Street at the tram stop. The service tried to rectify issues, but communication was lacking and not friendly.